Top 10 Frequently Asked Questions
- What is EchoSign?
- Is EchoSign secure?
- Are electronic signatures legal?
- What are the key features of EchoSign?
- What is the difference between EchoSign and eFax®?
- Does the other party require an EchoSign account?
- Do I have to sign a long-term contract?
- Do you offer a free trial?
- How much does it cost?
- What file formats does EchoSign support?
If your question isn’t answered here, check out our complete FAQ.
1. What is EchoSign?
EchoSign is the fastest, easiest way to get contracts signed, tracked and filed. Unlike virtual fax or e-signature software, EchoSign offers an end-to-end solution by automating the entire contracting process from the request for signature to the distribution and filing of the executed agreement. EchoSign instantly shows you what’s out for signature, what’s been signed, when and by whom. All documents are converted to a PDF and automatically routed to all parties. In addition, archival copies of all your signed contracts are automatically stored in your EchoSign account with no scanning, inputting or effort required.
2. Is EchoSign secure?
EchoSign takes every practical step to protect you and your data. EchoSign has been designed from the ground up for state-of-the-art ASP security. Your information, documents and data are Seriously Secure — period.
- All communications on the site, and all documents e-mailed through EchoSign, are encrypted with full 128-bit SSL security.
- Furthermore, your account and all your documents on EchoSign are also password protected, and no one will be able to access your data unless you grant them permission.
- All passwords and account data are encrypted with RSA keys.
- And our servers are housed in state-of-the-art secured facilities with power and Internet back-up.
Read our security FAQ or learn more about Seriously Secured ™.
3. Are electronic signatures legal?
The Electronic Signatures in Global and National Commerce Act (“E-Signature Act”) became effective in the US on October 1, 2000 deeming online electronic signatures on commercial transactions and most other agreements have a legal status equivalent to a written signature.
Learn more about Electronic Signatures in the US and abroad.
4. What are the key features of EchoSign?
Instant signatures — get document signed in seconds with the easiest electronic signature product in the world. Need it signed and faxed back? No problem, select the “Fax Signature” option.
From anywhere — Access your account in real-time from any browser, anywhere.
More control — Use account sharing to track contracts for your entire team or department and have instant visibility into when documents are really getting signed, how and by whom.
Less paperwork — All parties automatically receive a copy of the signed agreement. No more scanning and photocopies and a backup copy is always stored right in your EchoSign account.
5. What is the difference between EchoSign and eFax®?
EchoSign is not just a fax-to-email service but rather a signature workflow solution. EchoSign is a secure website for sending, signing, tracking and storing documents. Like eFax®, documents are emailed as attachments. EchoSign allows you to name, manage and track all your documents — you can see what’s out for signature, what’s been signed, when and by whom. You can forward signed documents to others and even set important reminders. Learn more…
6. Does the other party require an EchoSign account?
The recipient to your agreements doesn't need to have an account with EchoSign in order to sign your documents.
7. Do I have to sign a long-term contract?
No. EchoSign requires no annual contracts. An EchoSign subscription is month-to-month and you can cancel at anytime.
8. Do you offer a free trial?
Yes! You may sign up here for a free 14 day trial for our Enterprise edition. Or, if you'd like to learn more about our Enterprise Edition with its account sharing and corporate branded features of EchoSign, contact our sales team at (877) ECHOSIGN or sales@echosign.com and we’ll get you set up in no time.
9. How much does it cost?
Depending on usage, EchoSign has account options ranging from free for the occasional user to $29.95 per user per month for unlimited sending and signing. And remember, signers are never required to register or pay. Learn more…
10. What file formats does EchoSign support?
EchoSign currently supports Microsoft Word, Excel, and Powerpoint; Google Docs; PDF; JPEG and several other image formats; plain text and HTML. Need another format? Let us know…
* eFax is a registered trademark of J2 Communications, Inc. There is no commercial relationship between J2 Communications and EchoSign.