Case Study: Network General

Providing Confidence to the Legal Department

Company Overview

Network General™ Corporation is the global leader in providing dashboard to packet solutions for enterprise application and network performance analysis.

Workflow Challenge

Network General™ has documents that require acknowledgement from every employee. As a global company with many employees it is extremely time consuming and difficult to keep track of the status of each signature, plus manage the signed documents.

EchoSign Solution

Network General™ uses EchoSign to distribute many documents that require employee signature or acknowledgement. In the past, employees took a long time to respond because it was time consuming to have to print, sign and fax back the document. Now, they can simply and immediately respond by e-signing. Also, using EchoSign’s multicast feature, the manager can keep track of and print out a list of those who have signed so when his boss asks him how many employees have responded he can give him an immediate answer.

Results

Network General™ has dramatically increased the employee response rate to their company wide documents.

We looked at other solutions, but I didn't have the confidence other products were as robust. EchoSign offered me confidence in implementing electronic signatures.

— Robert Schlossman, SVP and General Counsel, Network General